March 10, 2010

Bank of America drops overdraft fees on debit card purchases

Bank of America Corp.  will stop charging overdraft fees on debit card transactions and will instead block a sale if a customer lacks adequate funds, the company announced Wednesday. 

Bank of America now joins Citigroup Inc. as the second big bank to take the step. Customers will still have the option of linking a checking account to another account, such as saving account, so that they can access funds even when their accounts are low.  

The move puts Bank of America well beyond recent Federal Reserve requirements that pose some restrictions on overdraft fees.  

"Our customers have been clear that they want to know if a purchase is going to overdraw their account," said Susan Faulkner, Bank of America's deposits and card product executive, in a statement. "Our solution is simple, clear and helps customers control their finances by reducing the possibility of over-extending themselves at the point of sale with a debit card." 

Bank of America will implement the new policy in mid-June for new customers and mid-August for existing customers, company spokesman Don Vecchiarello said.  

"Their needs are changing," Vecchiarello said of the bank's 59 million customers. They've told us they want control and clarity." 

Customers will not be able to make debit card transactions if the cost exceeds their account balance. They will, however, be able to make ATM withdrawals if they overdrawn, but the machine will flash a warning letting customers know they are about to overdraft their account and be assessed a $35 fee. Checks as well as recurring debit charges, such as automatic bill paying, will still be charged overdraft fees.  

The move was praised by consumer advocate groups, which have long criticized overdraft fees as high-interest, short-term loans.  

A recent study by the Center for Responsible Lending found that large banks charge an average of $34 per debit overdraft charge. As recently as 2004, most banks would automatically deny debit and ATM transactions when a customer did not have enough money in his account. Now, customers pay $24 billion in overdraft fees annually, according to the group. 

Citibank had already blocked debit and ATM transactions that would  overdraft an accounts. With Bank of America following suit, other banks could soon face pressure to do the same or risk losing their customers.  

"It says to people that there is a place you can go where you will get a better service or product," said Kathleen Day, a spokesperson for the Center for Responsible Lending.  

Treasury Secretary Timothy Geithner also praised Bank of America's decision during a Congressional hearing Wednesday. He said he hopes other banks will "follow the lead of their competitors." 

CRL urged the regulators to come up with more strict rules that would limit the number and amount of overdraft fees on debit and ATM transactions. 

Recent Federal Reserve rules require banks to get customers' permission to enroll in overdraft protection programs, but CRL contends that banks may use scare tactics to persuade customers to do that.

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This page contains a single entry by Ryan Holeywell published on March 10, 2010 4:55 PM.

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